We appreciate your patience while we continue to operate the business, for as long as possible, with the smallest amount of inconvenience to our valued customers.
The health and safety of our employees is of the upmost importance, and we will continue to provide service, as long as it is safe. We understand that many have been given 2 weeks off work, and it may be appealing to schedule service during that time off, but if you are sick, have recently traveled, or have family in your home, that has recently returned from traveling, please refrain from scheduling any non-emergent appointments, anywhere, until you have completed the quarantine period, without symptoms.
In order to help prevent the spread of the COVID-19 virus and to practice the social distancing standard, set by the CDC/WHO, our technicians may not shake your hand, may keep a safe distance, and/or request that you call in credit cards to the office. Please understand that we always strive to provide professional and polite service, but also need to practice safe measures when in your homes.
We have also instituted a mandatory quarantine for a few of our employees that have recently traveled, or have family members who have recently come home from travelling outside of Alaska. That being said, we are running short staffed on technicians and office staff.
We will keep you up-to-date with any changes as we follow the federal, state and local COVID-19 protocol. Thank you again for your patience and understanding!